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Privacy Policy

Last updated: April 04, 2025

1 Introduction

CharacterPub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered character generation services and related features ("Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

  • Performance of the contract we have with you
  • Your explicit consent where required
  • Compliance with legal obligations
  • Our legitimate business interests

2 Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Payment information (processed securely by our payment providers)
  • Character creation inputs and preferences
  • Custom AI model training data you upload

Automatically Collected Information

  • Device information (browser type, IP address, device identifiers)
  • Usage data (features accessed, time spent, interactions)
  • Performance metrics and error logs

3 How We Use Your Information

We use the collected information for the following purposes:

  • Provide and improve our AI generation services
  • Process payments and manage subscriptions
  • Train and enhance our AI models
  • Communicate with you about service updates
  • Prevent fraud and ensure security

4 Data Sharing and Disclosure

We may share your information with:

  • Service providers (hosting, payment processing)
  • Law enforcement when required by law
  • Business partners with your consent

5 Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication measures

6 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to protect your information when it is transferred internationally, including:

  • Standard contractual clauses approved by the European Commission
  • Data processing agreements with our service providers

7 Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access and obtain a copy of your personal information
  • Right to rectification of inaccurate personal information
  • Right to erasure (deletion) of personal information
  • Right to restrict or object to our processing of personal information
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

8 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including:

  • Providing our services
  • Maintaining necessary business records
  • Complying with legal obligations

9 Contact Information

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at:

CharacterPub
Attn: Data Protection Officer
Email: privacy@characterpub.com

We will respond to your request within the timeframe required by applicable law.

This Privacy Policy has been prepared by legal counsel and constitutes a legally binding document. All rights reserved. Any unauthorized use, reproduction, or distribution of this policy is strictly prohibited.

Last updated: April 04, 2025
Effective date: April 04, 2025